| Features |
Platinum & Mission
Critical
Premium Hosting |
GigsGigs
Value Hosting |
| Great Value Prices |
From RM 600 per year - but we often have great
value discounts, specials and offers that significantly reduce
the prices! |
From RM 132.67 per year
(with our 3 years
for the price of 2 offer) |
| Uptime
Guarantee |
99.9% with Service Level
Agreement and 100% Network Uptime. Our most comprehensive
protection for your mission-critical hosting needs. |
99.9% - In the unlikely event
that we fail to meet our 99.9% uptime guarantee for a
particular month (excluding scheduled downtime), we will
extend your hosting plan validity for another month for
free. |
| Support |
24x7x365 Fanatical Service via Telephone, Email
and Online Helpdesk. Dedicated Account Manager for every
client. |
24x7x365 Online Helpdesk Support Only. No
telephone or email support. |
| Sales |
Flexible and customisable
plans. Online and telephone sales and our sales consultants
will be happy to meet you. |
Standard plans, not much
customisation available. Online and telephone sales
only. |
| Billing |
Online and postal billing and invoicing. |
Online billing and invoicing, extra charge for
postal invoices. |
| Server and
datacenter |
Ultra high spec servers with
redundant hard drives, advanced backup and power systems
and standby equipment ready to deploy in case of failure.
World-class international / Malaysian datacenter with
top-notch staff, facilities and ultra high network uptime. |
High spec servers with loads of
diskspace! Malaysian datacenter with good network connectivity
so that you'll have quick download speeds. |
| Server capacity ratios - your server's
"traffic jam" ratio |
We never fill a server to its total
CPU and memory capacity. In fact we only fill up to
10% of its capacity - which translates to 10-50 clients per
server. Or in simple English it means that your server
will never ever be slow or inaccessible because it is
overloaded or a client has a sudden unexpected surge in
traffic. |
Same thing, except that we fill up to 50% of
its capacity (average 250 clients per server). Still much
better than many other hosting providers out there who fill a
server to its entire capacity - or worse - overload their
servers. |
| Target market - your
server "neighbourhood" |
Corporate clients and
serious businesses that require guaranteed high uptime and
reliability for web and email. Clients with high awareness for
security and server stability. Just like living in a bungalow
in a posh area, with private security guards! |
Individuals and small
businesses with non-critical web and email needs.
Unfortunately this sometimes means that you'll have a security
problem when a neighbour with a forum or blog forgets to patch
a security hole in his software. |
